DOES MY PLANT COME POTTED?
WHAT DO I NEED TO DO WHEN MY PLANT ARRIVES?
Take your plant out of the packaging as soon as it arrives. Refer to the Greendigs care card, included with every plant collection, for step by step instructions on how to welcome your plant home.
WHEN SHOULD I EXPECT MY ORDER?
HOW MUCH IS SHIPPING?
Standard shipping is $12. All orders over $60 receive free standard shipping.
WHAT IS THE STATUS OF MY ORDER?
WHY DOES MY PLANT LOOK A LITTLE DIFFERENT FROM THE PICTURE ONLINE?
WHAT IF MY PLANT IS STRUGGLING AFTER IT ARRIVES?
WHAT IF MY PLANT OR POT ARRIVES DAMAGED?
CAN I RETURN/EXCHANGE MY ITEM?
Due to the nature of our products, all sales on shopgreendigs.com are final and non-returnable, unless the product you received is defective or you received the wrong item. If your product arrives defective or if the incorrect item was shipped to you, we will always make it right. If the product you received is defective or you received the wrong item you must follow the steps below to return your product. Plants. If your plant arrives damaged or shows signs of stress, please reach out to customer service within 14 days after shipment. A Greendigs customer service representative will walk you through a quick revival process (sometimes plants need a little jump start after being in transit for a few days). If your plant does not bounce back and starts to show signs of revival within 7 days after the revival process, we will replace your plant, free of charge (including shipping). Containers and Trays; Plant Accessories; Plant Food. If the container or container tray, plant accessory, or plant food package you received is defective, please reach out to customer service within 14 days of shipment and we will replace your product, free of charge (including shipping). We carry products and collections in limited quantities. If you purchase a limited quantity product that is defective, and there is no replacement to send, we will provide you a full refund; however, you must contact customer service within 14 days of shipment. To initiate a return, please contact customer service by email at [email protected], or use our live chat feature on shopgreendigs.com. Generally, customer service will require your order details and a picture of the defective product, and in some cases may request you return the product. Products returned must be accompanied by a RMA number. Failure to follow the above return instructions will result in your product being returned at your cost or your request being denied. We are not responsible for misdirected mail, damage not caused by us, or submission of ineligible products. You may want to obtain a tracking number for any package you send to us. For questions or more information please contact us at [email protected]
HOW CAN I CONTACT GREENDIGS?
WHAT'S BARKYARD MADE OF? WHAT KIND OF GRASS SHOULD BARKYARD BE USED ON?
ARE BARKYARD PRODUCTS SAFE FOR MY DOG?
HOW OFTEN SHOULD I WATER? SHOULD I USE BAD SPOT OR GOOD BOY BEFORE OR AFTER IT RAINS? WHAT SETTINGS SHOULD I USE FOR THE SPREADER?
WHERE IS BARKYARD MADE?
WHAT BACKYARDS DO YOU SHIP TO?
CAN I RETURN MY ORDER?
What comes with a Knock! Knock! box?
How do we pick specific plants to be tested?|Are you based in the US?
How do I plant my arrangements?
Do I need soil for the planter?
How big does my planter need to be?
What are lighting conditions, anyway?
When is the best time to water plants? How do I care for my plants?
I'm worried about being environmentally friendly in shipping. What is your packaging made of?
How will my plants fare in hot weather?
What is dead-heading and should I do it?
What do I do if my tracking says delivered but I have not received my arrangement yet?
Why do my plants not ship fully grown?
If my plants arrive and they look a little tired after their trip, what should I do?
If I'm not happy with my plants, can I get a refund?
What do I do if my accessories arrive damaged?
How long does it take to return my accessory?
What is instead?
What's instead made of?
Our natural ingredients work hard to make your lawn beautiful. In our Happy Lawn fertilizer we use feather meal for long-lasting feeding, and blood meal for a quick boost of nutrients. Molasses feeds soil microbes to build fertility, and flour meal is great for amending the soil. Potassium helps the lawn stand up to stress. And ingredients like alfalfa meal, soybean meal, and earthworm castings all help amend and condition the soil. instead’s Ambitious Seed products are comprised of simple grass seed and seed mixes designed to thrive in your yard.